Privacy Policy - Topu Digital Agency

Effective Date: July 19, 2025

At Topu Digital Agency (“we”, “us”, “our”), accessible at https://topu.in, your privacy is one of our top priorities. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website, products, and services.

By using our site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our platform:

a. Personal Information

When you register, place an order, donate, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address / Shipping Address
Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

Collected automatically through your use of the site:

IP Address
Browser type and version
Device type
Pages visited and time spent
Referring/exit pages
Cookies and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services and products
To process transactions (purchases, donations, subscriptions)
To send transactional and promotional emails
To respond to customer service requests
To improve our website, content, and marketing strategies
To comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Store user preferences
Enable essential website functionality
Analyze traffic and usage patterns
Track the performance of our digital marketing

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly without them.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with third parties only in the following situations:

Service Providers: For payment processing, website hosting, email marketing, and analytics.
Legal Requirements: To comply with a legal obligation or protect our rights.
Business Transfers: In connection with a merger, acquisition, or asset sale.

All third parties are required to maintain the confidentiality of your information.

5. Payment Processing

We use third-party payment gateways (e.g., Razorpay, PayPal, etc.) to process payments. Your payment information is transmitted securely and is not stored on our servers.

6. Data Security

We use appropriate security measures to protect your information, including:

SSL encryption for data transmission
Secure server infrastructure
Access control and data minimization

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access your data
Correct or update your data
Request deletion of your data
Object to processing
Withdraw consent at any time

To exercise these rights, email us at help@topu.in.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us immediately.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of the site implies your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📍 Address: College More, Islampur, Uttar Dinajpur, West Bengal, India 733202
📞 Mobile: +91 790943789
📧 Emails: help@topu.in | contact@topu.in | w3.topu.in@gmail.com
🌐 Website: https://topu.in